Shipping & Return

SHIPPING POLICIES

 

 

 

 

 

STANDARD ORDERS ARE TYPICALLY FULFILLED AND SHIPPED 10 BUSINESS DAYS FROM OUR FACILITY IN CHICAGO. PLEASE ALLOW 3- TO 4 WEEKS FROM THE DATE OF PURCHASE FOR YOUR ORDER TO ARRIVE. WE CURRENTLY SHIP TO THE 50 UNITED STATES ONLY. WE CANNOT SHIP TO PO BOXES, APO/FPO/DPO ADDRESSES OR OTHER U.S. TERRITORIES. PLEASE EXPECT DELAYS IF SHIPPING TO ALASKA OR HAWAII. WE APOLOGIZE IN ADVANCE FOR ANY DELAYS YOU MAY EXPERIENCE UNDER THESE CIRCUMSTANCES. WE ARE NOT RESPONSIBLE FOR SHIPPING CARRIER DELAYS. IF A PACKAGE IS LOST IN THE MAIL, WE WILL ASSIST YOU IN MAKING A CLAIM WITH THE CARRIER AND REPLACING THE ITEMS AS SOON AS POSSIBLE. WE ARE NOT RESPONSIBLE FOR STOLEN PACKAGES.

 

 

 

 

 

RETURN POLICIES

 

 

 

 

 

DAMAGED ITEMS:

 

 

STANDARD ORDERS ARE FULFILLED AND SHIPPED WITHIN 10 BUSINESS DAYS FROM OUR WAREHOUSE IN CHICAGO. PLEASE ALLOW 3 TO 4 WEEKS FROM THE DATE OF PURCHASE FOR YOUR ORDER TO ARRIVE. WE CURRENTLY SHIP TO THE 50 UNITED STATES ONLY. WE CANNOT SHIP TO PO BOXES, APO/FPO/DPO ADDRESSES OR OTHER U.S. TERRITORIES. IF YOUR ITEM(S) ARRIVE(S) DEFECTIVE, DAMAGED, OR THE ORDER WAS FULFILLED INCORRECTLY, PLEASE REACH OUT TO US. WE ARE NOT ACCPETING RETURNS, BUT WE ARE HAPPY TO OFFER YOU A REFUND. THE REFUND AMOUNT WILL INCLUDE ANY SHIPPING, HANDLING AND TAXES PAID ON THE ORIGINAL PURCHASE OF THE DEFECTIVE ITEM(S). REFUNDS WILL BE PROCESSED BASED ON YOUR ORIGINAL PAYMENT METHOD AND MAY TAKE UP TO 10 DAYS. REACH OUT TO scorpionvalentine@topochicohardseltzerusa.com TO START THE PROCESS.

 

 

 

 

 

GENERAL RETURNS:

 

 

THIS PRODUCT IS FINAL SALE AND WE ARE NOT ACCEPTING RETURNS AT THIS TIME. PLEASE MAIL scorpionvalentine@topochicohardseltzerusa.com FOR ASSISTANCE. MISUSE OR ABUSE OF THE PRODUCT DOES NOT CONSTITUTE IT BEING DEFECTIVE.

 

 

 

 

 

EXCHANGES:

 

 

WE WILL NOT ACCEPT CHANGES AT THIS TIME. PLEASE E-MAIL scorpionvalentine@topochicohardseltzerusa.com FOR ASSISTANCE SHOULD YOU HAVE AN INQUIRY.